Our Company Today
Today, Superior is the only commercial Ambulance service in Broome County. Current operations include 9 ambulances and 1 fly car, which can be staffed by our 68 employees, 24 hours a day, 7 days a week for emergency and non-emergency transports as well as ALS assist services to BLS agencies as system requirements dictate.
We support the 911 activities of the City of Binghamton and the Binghamton Fire Department. Superior also provides additional support to the many volunteer agencies within the county by participating in the Broome County Mutual Aid Plan. In addition, we provide both scheduled and emergency ambulance transports between several local hospitals and residential nursing facilities. Superior is the leader in the provision of critical care inter-facility transports between several local hospitals and medical centers across the Northeast. The entire team at Superior Ambulance is proud to be the Preferred Vendor of Ambulance transportation for United Health Services Hospitals and their affiliated facilities.
Teresa A. Sacco, DO serves as our Agency Medical Director. We are part of the Susquehanna Regional Emergency Medical Services system. We have liberal protocols that allow our providers to perform most skills and administer most medications on standing orders. As needed, we communicate with our dispatchers and the hospitals on VHF and we also utilize cellular technology for voice and data transmission in each ambulance, which can minimize potential communication problems as well as allow for secure communications between our units, communicating centers and receiving healthcare facilities.
Superior Ambulance Service Inc. is a proud member of the United New York Ambulance Network, supports and believes in the values of the organization of commercial ambulance services in New York State. We share the ideal of UNYAN’s mission statement: “The purpose of the United New York Ambulance Network is to develop relationships between New York State Certified Ambulance Service providers, to enhance access to quality, affordable, and timely pre-hospital patient care services. The Network shall be committed to the advancement of the Emergency Medical System while maintaining the highest level of patient care”.
Our History
Superior Ambulance Service, Inc. was started in November 19, 1964 by the Late, Walter D. Sullivan Jr. in Binghamton, New York, at a time when Emergency Medical Services was in its infancy. The specialized equipment, formalized training, and protocols which exist today, were not even conceptualized until several years after Superior began providing first response services and ambulance transports to the residents and guests of Broome County.
During the late 1960s and early 1970s through the efforts of Mr. Sullivan and Dr. Patrick O'Hara many informal conversations lead to local, regional and state improvements in the Emergency Medical programs and overall care being provided to those in need. In a matter of months leaders and members of the healthcare community recognized the value and positive impact these services were having on patient outcomes. Many grass root movements emerged and several other commercial and volunteer EMS agencies began to form, not only locally, but throughout the State of New York. Many agencies used Superior as a benchmark for excellence and modeled their operations after this successful organization.
Superior became one of the first providers of Advanced Life Support in the region. The blue and white Cadillac ambulances with "Heartmobile" in red letters soon became a regional sign of relief for patients and/or families experiencing a medical emergency. Superior facilitated the growth of these services by allowing other local EMS agency volunteer members the opportunity to ride and train with Superior's employees on Superior's growing fleet of specially equipped vehicles.
Over the next 20 years Superior continued their leadership role in the community. As training was formalized Superior employees were often the first to complete new programs and continually raised the standard of care. Mr. Sullivan continually supported these initiatives and provided state of the art vehicles and equipment to support the needs of the system and his valued employees.
Until 1996, Superior's primary operating territory was Broome County. In October, Mr. Sullivan purchased Gray’s Ambulance Service in Norwich NY, expanding Superior's coverage area to include Chenango County. Superior provided these expanded services at a time when other companies were unable to survive in this rural market due to increasing expenses and decreasing reimbursement for the services provided. In the late Fall of 2007 after several years of financial loss, Superior discontinued Chenango County operations and returned its focus, attention, and resources on Broome County.
Our Team
Superior Ambulance’s team today is made up of 68 professionals who define Excellence in EMS.
We employee Certified Emergency Medical Dispatchers, Emergency Technicians and Paramedics who provide the highest level of patient care and overall customer service.
Training is the backbone of our success, and we know our employees are the heart of why we stand apart from the rest. Our team exceeds EMS certification and training benchmarks and we make it a regular practice to keep our employees always learning and growing. Our providers continually train and prepare for a variety of situations and remain current on the ongoing changes in care delivery within our industry.
Together they work in an atmosphere built upon respect and trust for each other in order to encourage honesty and cohesiveness.
Past Employees of the Month
Click a year below to expand panel
2019
August 2019
Seth Knapp
May 2019
Lindsey Ivers
April 2019
Darrick A. Darling
March 2019
Devin M. Howell
February 2019
Roxanna Slater
January 2019
Nathaniel J. Smith
2018
December 2018
Cynthia K. Snyder
November 2018
William D. McLaughlin
October 2018
Nathaniel Smith
September 2018
Jason Chesebro
August 2018
Joshua VanSteenburg
July 2018
Kyle P. McManamon
June 2018
Gideon J. Peet
May 2018
Jennifer L. Dancesia
April 2018
Joshua VanSteenburg
March 2018
Jason E. Chesebro
February 2018
Ronald R. Martin, Jr.
January 2018
Louis A. Toujague
2017
Nov 2017
Cynthia K. Snyder
Oct 2017
Elaine N. Davis
Sept 2017
Cody R. Maricle
August 2017
Elizabeth J. Neddo
July 2017
Corey L. Reilly
June 2017
Joshua B. McRae
May 2017
Nathaniel D. Smith
April 2017
Eli'el A. Doron
March 2017
Rick B. Kulon
February 2017
Catherine M. Goodwin
January 2017
Joshua F. VanSteeburg
2016
December 2016
Kathryn Cavanaugh
November 2016
Jennifer L. Nagle
October 2016
Daniel Savino
September 2016
Brandy L. Warner
August 2016
Christopher W. Cooper
July 2016
Jarrad M. Maciak
June 2016
Curtis B. Daniel
May 2016
Matthew J. Matias
April 2016
Corey Reilly
March 2016
Daniel Savino
February 2016
Mark A. Martin
January 2016
Adam J. Hatala
2015
December 2015
Brandy L. Warner
November 2015
Stephen M. Sculley
October 2015
Theresa A. Buckler
September 2015
Stacey Echorst
August 2015
Kyle P. McManamon
July 2015
Nathaniel D. Smith
June 2015
James L. Dean
May 2015
Corey L. Reilly
April 2015
Joshua F. VanSteenburg
March 2015
Jeremy W. Ward
February 2015
Nathaniel J. Smith
January 2015
Devin M. Howell
2014
December 2014
Nathaniel D. Smith
November 2014
Elaine N. Betancourt
October 2014
Michelle R. Ward
September 2014
Robert Kneer (R)
August 2014
Jennifer L. Nagle
July 2014
Roxanna Slater
June 2014
Christina M. Drake
May 2014
Kyle P. McManamon
April 2014
Olamni N. Porter
March 2014
Paul C. Bahnuk
February 2014
Christopher W. Cooper
January 2014
Adam J. Hatala
2013
December 2013
Shawn D. Parks
November 2013
Nathaniel J. Smith
October 2013
Christina M. Drake
September 2013
Matthew J. Matias
August 2013
Joshua F. VanSteenburg
July 2013
Ronald R. Martin Jr.
June 2013
Stacey E. Kopcho
Employees of the Year
Darrick L. Darling
2019
Darrick L. Darling
The management and staff of Superior Ambulance Service, Inc. are excited to announce and congratulate Darrick A. Darling, as the Employee of the Year for 2018-2019.
Darrick is a valuable member of our patient care team, he joined us in April 2017 as a EMT-Basic, while working hard to complete the Paramedic Program. Prior to Superior he worked as a manager in the Retail industry.
His peers describe him as:
“An amazing FTO for me the days I worked with him. Has a great approach to ems and brings the best out of everyone he works with”.
“A prime example of what an EMS provider should be. He is a great provider and teacher. His demeanor is something to look up to and his patience with new hires is incredible”.
“Embodies every attribute required to be considered an excellent Medic. He treats patients with kindness and respect while providing swift treatment. He is always willing to teach/train with new folks as well as more seasoned providers as an entirely approachable employee. I feel smarter just standing next to him. Working the truck with him is always a joy, as well as a promise of a smooth, productive shift. When a coworker feels down, he checks up on them.”.
“Always goes above and beyond from the top to the bottom. You can always find him teaching whether its NEO's students or anybody that needs help with class. He is friendly, calm and never complains. His ability to be reasonable, compassionate and calm during any situation is a constant help to his peers. He always helps out covering shift and is an all-around great person”.
It's perfectly clear that Darrick’s motivation, dedication, loyalty, passion, camaraderie and over all love of EMS defines our 54-year goal and motto of "Excellence in EMS". Darrick has been graciously awarded a check for $1000.00 in appreciation for the daily efforts he puts forth to maintain, "Excellence in EMS.
Congratulations Darrick!
Cynthia K. Snyder
2018
Cynthia K. Snyder
It brings us great pleasure to congratulate Cynthia K. Snyder on behalf of the employees of Superior Ambulance Service, Inc. on her achievement of winning the Employee of the Year award.
Cynthia joined Superior, in August 2016 as an EMT-B and recently broadened her knowledge base and became an NAEMD Dispatcher. Prior to Superior Cynthia worked in the community and public service industry
Her peers describe her as:
“Cynthia, despite being a relatively new employee, possesses a truly distinguished character and work ethic. On a professional basis she is dedicated, dependable, and trustworthy. On a personal level she is warm, empathetic, and genuinely concerned with the wellbeing of others. Whether in the form of arriving to work early, covering shifts/female psych transfers/etc., consistently completing OSHA, or furthering her education as a provider/dispatcher, she continues to serve as an asset to the company and deserves recognition for her efforts. She has stuck with the company through thick and thin and undoubtedly demonstrates excellence in EMS.”
“Cynthia is a team player, she has worked very long hours dispatching and helping to fill shifts when needed. She shows dedication, passion and always does the right thing. She is very accomplished. She continues to grow and help others grow as well. I enjoy working with her and I think she is a great fit for the Superior Family.”
“Cynthia, despite being a relatively new employee, possesses a truly distinguished character and work ethic. On a professional basis she is dedicated, dependable, and trustworthy. On a personal level she is warm, empathetic, and genuinely concerned with the wellbeing of others. Whether in the form of arriving to work early, covering shifts/female psych transfers/etc., consistently completing OSHA, or furthering her education as a provider/dispatcher, she continues to serve as an asset to the company and deserves recognition for her efforts. She has stuck with the company through thick and thin and undoubtedly demonstrates excellence in EMS.”
"Cynthia does well all around. She is a compassionate provider. She is an excellent dispatcher, and she works very hard around the station during her down time. She always strives to learn more and better herself. Cynthia is well deserving of employee of the year." "Cynthia is one of the few of us who is always positive in the face of everyday annoyances. When I’m on the road and she’s dispatching, I feel confident that things will go without a hitch: for a relatively new dispatcher, she truly excels at that very important job.”
When she isn’t working the radio, Cynthia can be seen cleaning up around the station after us, but she won’t make mention of it in an attempt for recognition. She embodies “Excellence in EMS” in both her role as an EMD and BLS EMT."
Congratulations Cynthia!
2017 - J. VanSteenburg
2017
J. VanSteenburg
It brings us great pleasure to congratulate Joshua F. VanSteenburg on behalf of the employees of Superior Ambulance Service, Inc. on his achievement of winning the Employee of the Year award.
The way he continues to perform, shows his hard work, sincerity, perseverance and diligence.
Here is what his peers have to say:
"Hard working, constantly covering open shifts, willing to lend a hand when and where needed, has a positive attitude, and is dedicated".
"Always comes to work in a great mood and is able to work with every provider without difficulty. He is always available to ask questions about a call and is eager to teach."
"Great provider, teacher, and employee. He gives his best every day and is always a welcome addition to the crew room". The company has taken note of and appreciates the high level of professionalism and proficiency in handling the tasks assigned to him, his craving for perfection, communication skills and humble behavior with all the employees.
Congratulations Josh!
2016 - James J. Dean
2016
James J. Dean
It brings us great pleasure to congratulate James L. Dean on behalf of the employees of Superior Ambulance Service, Inc. on his achievement of winning the Employee of the Year award.
The way he continues to perform, shows his hard work, sincerity, perseverance and diligence.
Here is what his peers have to say :
"Tireless, hardworking, excellent provider".
"Jimmy Dean is not only dedicated to Superior but to EMS. As a supervisor, instructor for multiple CME classes and an instructor for STPP he is always there to help. As the fleet manager he works hard to keep the ambulances going. As a newer provider and STPP student, he has helped me grow in many ways. Enroute to every call he encourages students to think through the possibilities and walks through how to treat the presenting problem. he is never too busy to answer a question or to make every possible moment a teaching moment".
"Jimmy deserves to be the Employee of the Year for a number of reasons. He is a great provider, teacher, and mentor. If you ever have a concern regarding your certification, a difficult call, or anything in life Jimmy is willing to lend an ear. He truly works hard everyday for the benefit of his fellow employees and the agency".
"Jimmy has constantly set the bar for both new and current employees. He devotes much of time bettering everyone through his educational classes. He is a consummate peer and someone who always 'lend an ear' when it is needed".
The company has taken note of and appreciates the high level of professionalism and proficiency in handling the tasks assigned to him, his craving for perfection, communication skills and humble behavior with all the employees.
Congratulations Jim!
2015 - Nathaniel D. Smith
2015
Nathaniel D. Smith
It brings us great pleasure to congratulate Nathaniel D. Smith on behalf of the employees of Superior Ambulance Service, Inc. on his achievement of winning the Employee of the Year award. The way he continues to perform, shows his hard work, sincerity, perseverance and diligence.
The company has taken note of and appreciates the high level of professionalism and proficiency in handling the tasks assigned to him, his craving for perfection, communication skills and humble behavior with all the employees.
Congratulations Nate!!!!
2014 - Christina M. Drake
2014
Christina M. Drake
It brings us great pleasure to congratulate Christina M. Drake on behalf of the employees of Superior Ambulance Service, Inc. on her achievement of winning the Employee of the Year award. The way she continues to perform shows her hard work, sincerity, perseverance and diligence.
The company has taken note of and appreciates the high level of professionalism and proficiency in handling the tasks assigned to her, her craving for perfection, communication skills and humble behavior with all the employees.
Congratulations Chrissy!!!!
2013
Michael M. Drake
2013
Michael M. Drake
It brings us great pleasure to congratulate Michael M. Drake on behalf of the employees of Superior Ambulance Service, Inc. on his achievement of winning the Employee of the Year award. The way he continues to perform shows his hard work, sincerity, perseverance and diligence.
The company has taken note of and appreciates the high level of professionalism and proficiency in handling the tasks assigned to him, his craving for perfection, communication skills and humble behavior with all the employees.
Congratulations Mike!!!!
Our Equipment & Vehicles
Current operations include 9 ambulances and 1 fly car which can be staffed 24 hours a day. 7 days a week for emergency and non-emergency transports as well as ALS assist services to BLS agencies as system requirements dictate.
All of vehicles are equipped with the latest in patient care equipment. We utilize Physio Control LP12 and LP15 heart monitors that are capable of EKG monitoring, defibrillation, synchronized cardioversion, pacing, End Tidal C02 & Non Invasive Blood Pressure monitoring and Pulse Oximetry. They are also capable of 12 lead EKG monitoring and transmission which allows the receiving facilities advanced notice of patient conditions allowing for early decisions regarding treatment and patient routing which has a positive impact on patient outcomes. We utilize the Stryker Medical Transportation systems. From Power Cots & Power Loading Configurations to The Stryker Pro Stairchairs with Treads, we understand that having the right equipment not only allows for a better patient care experience, but it’s safer for our patients and crew members.
All of Superior's ambulances also carry IV therapy solutions, a full complement of medications and Controlled Substances utilized and secured in accordance with New York State Department of Health policies, guidelines and statues.
Superior's state of the art fleet is monitored, maintained and replaced by the utilization of a complex fleet program, strict criteria, and competent oversight.
We could not provide the level of service and efficiency without our trusted vendors, suppliers and manufacturers. Many whom are listed below:
Airpal
Amico Corporation
Armstrong Medical
Bemis
Busse
Bound Tree Medical
Chevrolet
Code 3
Clarke
Dukal Corp
Emergency Medical Products
Ferno
Halyard
Haun Welding Supply
Hudson RCI
Iron Duck
LA Rescue
Laerdal
Matrix Medical
Medtronic
Mercedes-Benz
Minto Research
Moore Medical
Motorola
North Eastern Rescue Vehicles
Panasonic Toughbook
Physio Control
Quick Clot
Rusch
Stryker EMS
Our Stations
Operations are based out of two locations an office/station on Exchange Street in Binghamton which houses our communications center as well as a secondary facility located on Oakdale Road in Johnson City. Below is a quick comparison.
46 Exchange Street Binghamton NY
| Bays | 2 Front |
|---|---|
| Offices | 4 |
| Bathroom | 1 |
| Crew Room | 1 |
| Kitchen | 1 |
| Limited Parking for Staff and Customers | |
| Vehicles Stored | 7 |
| Areas Covered | Central, East, North Broome County |
128 Oakdale Road Johnson City, NY
| Bays | 3 Front 1- Rear |
|---|---|
| Offices | 1 |
| Bathroom | 1 |
| Crew Room | 1 |
| Plenty of Parking For Staff and Customers | |
| Plenty of Room for Expansion and Growth | |
| Vehicles Stored | 4 |
| Areas Covered | Western Broome County |